Shipping & Delivery

Shipping & Delivery

Innsbrooklyn makes and ships products through selected print-on-demand production and fulfilment partners. Depending on the product and destination, orders may be produced and shipped from different locations.

Shipping costs

Available shipping options and their costs depend on the items and destination. Your actual shipping cost is displayed in checkout before you place your order. Orders containing different products may arrive in separate parcels.

Delivery time

Some products are made after you order, so delivery includes production and transport. Delivery estimates depend on the item, fulfilment partner and destination. We will share available tracking information once your order has shipped. Your statutory rights in the case of delayed delivery remain unaffected.

International orders

For shipments outside the EU, import taxes, customs duties and carrier handling charges may apply. Please check the information provided at checkout and by your local customs authority.

Need help?

Write to hi@empatic-ux.com with your order number.